Swapping a hero or banner image across every page using a shared template means updating one central location correctly, rather than editing each page individually — efficient when the same visual needs replacing sitewide, but it does mean the new image needs to work across every context that template appears in.
Hero & banner image swap across templates
One hero or banner image swapped consistently across every page sharing that template.
- Full backup taken before we start
- If we can’t fix it, you get your money back
- We never ask for your own password
What we need from you
- The replacement hero or banner image, already sized for the template’s dimensions
- Alt text for the new image
- Confirmation of exactly which template or templates this applies to, if your site uses more than one hero style
This or something else?
| You want a hero or banner image replaced consistently across every page sharing that template | This fix covers it |
| You want featured images changed individually per post or page, not a shared template element | Featured image assignment – bulk |
| You have a small, specific number of individual images to swap, not a shared template element | Image replacement – the appropriate tier for your count |
| You want the hero section’s actual design or layout changed, not just the image | A different, design-focused task, worth describing directly |
What we do
- Confirm exactly which template or templates use the current hero or banner
- Check the supplied replacement image against the template’s required dimensions
- Update the template-level image so it applies consistently across every page using it
- Apply the supplied alt text
- Verify the change displays correctly across a representative sample of affected pages
- Check responsive behaviour on mobile
What is included
- The hero or banner image updated consistently across the specified template
- Verified display across a representative sample of affected pages
- Confirmed responsive behaviour on mobile
- Supplied alt text applied
Not included
- Sourcing or creating the replacement image
- Redesigning the hero section’s layout, text overlay, or styling beyond the image itself
- Individual, per-page featured image changes, a separate, related fix
- Changes to templates beyond the one specified
Questions about this fix
Will this affect every single page on my site, or just some?
Only pages using the specific template you confirm — if your site has multiple hero or banner styles across different sections, we'd update only the one you specify unless you want all of them changed.
What if my new image doesn't quite fit the existing dimensions?
We check this before implementing and would flag a mismatch, since a hero image that doesn't fit its template's dimensions correctly can display awkwardly or require cropping guidance from you first.
Does this also update any text overlaid on the hero image?
Not unless separately requested — this fix specifically addresses the image itself; text or CTA changes overlaid on the hero would need to be specified if you want those updated too.
Will this look right on mobile as well as desktop?
We verify responsive behaviour as part of this fix, since a hero image needs to display correctly across device sizes, not just on desktop.
Can different pages use different hero images, or does this apply one image everywhere?
If the template shares one central image across every page using it, this fix applies your single replacement there — if you actually want different images per page, that's closer to an individual replacement task instead.
Related fixes
If this is the second time this year
A bad update breaking the site is a symptom of updates not being tested first. Care plans run every update on a staging clone before it reaches your live site, which is the actual fix for this happening again.
Your access, your rules
Create a separate admin account for us and delete it when we are done. For anything else, we get in touch and agree a method — never a form field on this site, never by reply to an email.
We back up first, always
Before anything is touched we take a full backup and keep it for 30 days. If a fix goes wrong, we put the site back exactly as it was.
If it is not what you bought
If the problem turns out smaller than what you ordered, we refund the difference. If it is bigger, we stop and send a quote before doing any extra work.
If we cannot fix it
You get back what we received. Diagnosis is on us — you only pay when the problem is actually solved. The payment processor takes its fee before the money reaches us, so we never hold it and it is not ours to return. That is true here as everywhere else.
If it comes back
Reply within seven days of delivery and we put it back on the bench at no cost. The fix is not finished until it holds.
What we are responsible for
If something goes wrong with a fix, our responsibility is limited to what you paid for it. We take a full backup first so mistakes can be undone, and we tell you before doing anything outside what you bought.