We configure subscription box or recurring bundle products — a set of items shipped or delivered on a repeating schedule — so the recurring billing, item selection, and delivery timing all work together as one coherent product rather than separate pieces bolted together.
Subscription box & recurring bundle configuration
A subscription box product configured so billing, items, and delivery timing work as one coherent product.
- Full backup taken before we start
- If we can’t fix it, you get your money back
- We never ask for your own password
What we need from you
- Access to your subscription and product configuration
- Your intended bundle structure (fixed items, or customer choice within a range)
- Your intended billing and delivery schedule
This or something else?
| You want a subscription box or recurring bundle product configured | This fix covers it |
| An already-configured subscription is failing to renew or bill correctly | Recurring payment failure diagnosis, or Subscription renewal failure diagnosis, the diagnostic versions |
| You want general product bundling without a recurring subscription element | Product bundle & composite product errors, a related but distinct, non-recurring fix |
| You want deposit or partial payment configured instead of a recurring bundle | Deposit & partial payment configuration |
What we do
- Confirm your intended bundle structure and billing schedule
- Configure the product to combine recurring billing with the bundle’s item structure
- Set up customer choice options, if the bundle allows selection
- Test a complete signup and first billing cycle end to end
- Verify delivery timing aligns correctly with the billing schedule
What is included
- A subscription box or recurring bundle product configured to your specification
- Tested signup and billing cycle
- Verified delivery timing alignment
- A written note on the configuration
Not included
- Diagnosing an already-configured subscription’s renewal or billing failure — a separate, related fix
- Non-recurring product bundling — a separate, related fix if that’s actually your need
- Fulfilment logistics for physically shipping the box itself, which remains yours directly
- Ongoing management as you change bundle contents
Questions about this fix
Can customers choose their own items within the box, or is it fixed?
Either approach is possible depending on your plugin's capabilities — we'd configure whichever matches your intended business model.
What happens if I want to change what's in the box for a future cycle?
This is generally a smaller, ongoing management task once the initial structure is configured, rather than requiring a full reconfiguration each time.
Does this handle the actual physical shipping of the box?
No, that's fulfilment logistics on your side — this configures the product, billing, and delivery timing within WooCommerce itself.
Is this different from a regular WooCommerce subscription product?
Yes, a subscription box specifically combines recurring billing with a bundle of items that may change or rotate, which is more involved than a single recurring product.
What if my recurring billing is already set up but the bundle logic is wrong?
Worth describing the specific issue to us directly, since this may be closer to a diagnostic fix than a full reconfiguration.
Related fixes
If this is the second time this year
A bad update breaking the site is a symptom of updates not being tested first. Care plans run every update on a staging clone before it reaches your live site, which is the actual fix for this happening again.
Your access, your rules
Create a separate admin account for us and delete it when we are done. For anything else, we get in touch and agree a method — never a form field on this site, never by reply to an email.
We back up first, always
Before anything is touched we take a full backup and keep it for 30 days. If a fix goes wrong, we put the site back exactly as it was.
If it is not what you bought
If the problem turns out smaller than what you ordered, we refund the difference. If it is bigger, we stop and send a quote before doing any extra work.
If we cannot fix it
You get back what we received. Diagnosis is on us — you only pay when the problem is actually solved. The payment processor takes its fee before the money reaches us, so we never hold it and it is not ours to return. That is true here as everywhere else.
If it comes back
Reply within seven days of delivery and we put it back on the bench at no cost. The fix is not finished until it holds.
What we are responsible for
If something goes wrong with a fix, our responsibility is limited to what you paid for it. We take a full backup first so mistakes can be undone, and we tell you before doing anything outside what you bought.