Search Console’s Security Issues report flags specific problems Google’s own systems detected while crawling your site — hacked content, malware, deceptive pages — and the remediation this covers is investigating and fixing the technical vulnerability that allowed it. If the report shows evidence of an active, ongoing compromise still present on your site, cleaning that up is a different, specialist job we don’t do; this starts once that cleanup is complete, or addresses the technical gap for a report that’s otherwise resolved.
Confirm whether this is an active compromise or already resolved before ordering
In Search Console, under Security Issues, read exactly what’s flagged and whether the described content is still currently live on your site or was already removed. If the flagged content is still there right now, that’s an active incident needing malware removal first — this fix is for finding and closing the technical gap, not for removing content that’s currently, actively malicious.
Security issues report remediation
A Security Issues notice investigated — the technical gap closed, with cleanup itself a separate, specialist job if it's still active.
- Full backup taken before we start
- If we can’t fix it, you get your money back
- We never ask for your own password
This or something else?
| Search Console shows a security issue and the flagged content or vulnerability has already been removed | This fix covers it |
| The flagged malicious content is still live on your site right now | Not this fix — that’s an active incident requiring malware removal or forensic cleanup first |
| You want a broader post-cleanup hardening review, not specifically Search Console’s own report | Post-incident hardening review, in the Security Hardening & Audit category |
| You suspect a technical vulnerability but haven’t received a formal Search Console security notice | Vulnerability scan & patch report, a proactive, earlier-stage check |
What you are seeing
- A Security Issues notice in Search Console citing hacked content, malware, or deceptive pages
- Example URLs cited showing what was affected
- The site possibly still functioning normally otherwise, with no other obvious visible symptom
- A request for reconsideration option available once the issue is addressed
Common causes
- A vulnerability in an outdated plugin or theme allowing injected malicious content
- Weak or compromised admin credentials allowing unauthorized changes
- A nulled or pirated plugin or theme carrying hidden, unrelated malicious code
- A server-level compromise affecting multiple sites on shared hosting
- An unsanitised contact form or comment field allowing malicious content to be submitted and stored directly
What we do
- Read the specific security issue cited and any example URLs given
- Confirm whether the flagged content is still active or already resolved
- Identify the technical vulnerability that allowed the issue to occur
- Fix the underlying vulnerability directly
- Verify no trace of the flagged issue remains on the confirmed-clean site
- Prepare documentation to support a reconsideration request through Search Console
What is included
- The underlying technical vulnerability identified and fixed
- Verification the flagged issue is genuinely resolved
- Documentation to support your reconsideration request
- The pre-fix backup, kept for 30 days
Not included
- Removing active malware or malicious content that’s still live — that’s a different, specialist service, not this one
- Submitting or managing the reconsideration request itself, which you do directly through Search Console
- Guaranteeing Google clears the security issue, which remains Google’s own decision
- Ongoing monitoring for future security issues as a standing service
Questions about this fix
Does the urgency here depend on which of the two situations I'm actually in?
Yes, significantly — active flagged content is an emergency needing malware removal first; a notice where cleanup is already done is a different pace entirely, still worth prompt attention but without the same immediate danger.
Can you remove the malware itself if it's still there?
Not as part of this fix — this addresses the technical vulnerability and supports the reconsideration process once the site is genuinely clean; active malware removal is a distinct, specialist service we don't provide.
Will fixing the vulnerability automatically clear the security warning?
No — fixing the underlying cause is necessary, but Google separately needs to re-crawl and confirm the site is clean before the warning clears, generally following a submitted reconsideration request.
What if I don't know how the compromise happened?
That's common, and identifying the actual vulnerability is exactly the diagnostic work this fix does — a Search Console notice tells you something happened, but rarely explains the specific technical cause on its own.
How long does Google typically take to clear a security issue after reconsideration?
There's no fixed, published timeline, and it varies by case — we can't influence or predict it, only make sure the site is genuinely, verifiably clean before you submit the request.
Related fixes
If this is the second time this year
A bad update breaking the site is a symptom of updates not being tested first. Care plans run every update on a staging clone before it reaches your live site, which is the actual fix for this happening again.
Your access, your rules
Create a separate admin account for us and delete it when we are done. For anything else, we get in touch and agree a method — never a form field on this site, never by reply to an email.
We back up first, always
Before anything is touched we take a full backup and keep it for 30 days. If a fix goes wrong, we put the site back exactly as it was.
If it is not what you bought
If the problem turns out smaller than what you ordered, we refund the difference. If it is bigger, we stop and send a quote before doing any extra work.
If we cannot fix it
You get back what we received. Diagnosis is on us — you only pay when the problem is actually solved. The payment processor takes its fee before the money reaches us, so we never hold it and it is not ours to return. That is true here as everywhere else.
If it comes back
Reply within seven days of delivery and we put it back on the bench at no cost. The fix is not finished until it holds.
What we are responsible for
If something goes wrong with a fix, our responsibility is limited to what you paid for it. We take a full backup first so mistakes can be undone, and we tell you before doing anything outside what you bought.