If your domain is confirmed blacklisted or flagged by Google Safe Browsing, we submit the delisting request and track it through to resolution — though the review and the timing of removal from any list remain entirely with that list’s own operator.
Blacklist delisting submission & tracking
A confirmed blacklist or Safe Browsing flag submitted for delisting and tracked to resolution.
- Full backup taken before we start
- If we can’t fix it, you get your money back
- We never ask for your own password
What we need from you
- Confirmation of which list your domain is flagged on
- Access sufficient to confirm and, where relevant, remediate any underlying cause first
- Your Search Console access, if the flag is visible there
This or something else?
| Your domain is confirmed blacklisted or flagged and you want delisting submitted and tracked | This fix covers it |
| You’re not sure whether you’re actually blacklisted yet | Blacklist & Safe Browsing status check, the diagnostic first step, in the External Validation & Compliance Testing category |
| The flag is from an active malware infection that hasn’t been removed yet | That needs remediation first — a delisting request without fixing the cause is typically declined |
| This is a Google Ads or Merchant Center policy issue, not a Safe Browsing blacklist | Google policy appeal preparation, a related but different process |
What we do
- Confirm which list has flagged the domain and the stated reason
- Verify any underlying cause (malware, compromised content) has been resolved first
- Submit the delisting request through the list’s available process
- Track the request’s status through to resolution
- Confirm the flag has actually cleared once processed
What is included
- A submitted delisting request through the appropriate process
- Verification that any underlying cause is resolved before submitting
- Tracked status through to resolution
- Confirmation once the flag clears
Not included
- Remediating an active malware infection itself, if that’s the underlying cause — a separate, related fix first
- Guaranteeing how quickly a list removes the flag, which remains that list’s own process
- Confirming initial blacklist status — a separate, diagnostic first step if you haven’t done that yet
- Preventing a future flag from a new infection or policy issue
Questions about this fix
Will submitting a delisting request work if the underlying cause isn't fixed yet?
Generally not — most lists decline a delisting request until the actual cause (malware, compromised content) is verifiably resolved, so that needs to happen first.
How long does delisting typically take once submitted?
This varies by list and isn't within our control — we track the request and follow up where the process allows, but the review timeline itself belongs to that list's own operator.
Can you guarantee the flag gets removed?
No — we submit a properly prepared request and track it, but the actual review and decision remain entirely with the list's own operator.
What if I'm not sure I'm actually blacklisted?
Worth starting with the status check fix first to confirm, since this fix assumes a confirmed listing rather than a suspicion.
Does this cover Google Ads suspensions too?
No, that's a related but different process — a Google policy appeal, rather than a Safe Browsing or third-party blacklist delisting.
Related fixes
If this is the second time this year
A bad update breaking the site is a symptom of updates not being tested first. Care plans run every update on a staging clone before it reaches your live site, which is the actual fix for this happening again.
Your access, your rules
Create a separate admin account for us and delete it when we are done. For anything else, we get in touch and agree a method — never a form field on this site, never by reply to an email.
We back up first, always
Before anything is touched we take a full backup and keep it for 30 days. If a fix goes wrong, we put the site back exactly as it was.
If it is not what you bought
If the problem turns out smaller than what you ordered, we refund the difference. If it is bigger, we stop and send a quote before doing any extra work.
If we cannot fix it
You get back what we received. Diagnosis is on us — you only pay when the problem is actually solved. The payment processor takes its fee before the money reaches us, so we never hold it and it is not ours to return. That is true here as everywhere else.
If it comes back
Reply within seven days of delivery and we put it back on the bench at no cost. The fix is not finished until it holds.
What we are responsible for
If something goes wrong with a fix, our responsibility is limited to what you paid for it. We take a full backup first so mistakes can be undone, and we tell you before doing anything outside what you bought.