WordPress hosting is built to serve web pages efficiently, not to host large video files or oversized downloads, and keeping them there anyway consumes storage your hosting plan wasn’t sized for and often serves them slower than a service specifically built for exactly that job — the difference becomes especially noticeable for video, where a visitor waiting on a slow-loading player is far more likely to simply give up than one waiting slightly longer for a text-heavy page — this moves large files to proper cloud storage or a CDN and reconnects your site to serve from there instead.
Pick a provider, or let us suggest one
Think about which cloud or CDN provider you’d prefer, if you have one in mind, or whether you’d like a recommendation based on your specific needs and existing hosting setup.
It’s also worth identifying roughly how many large files are involved and their total size, even approximately, since that shapes both the setup and any ongoing cost from the provider itself.
It’s also worth thinking about whether you need the files publicly accessible or more tightly restricted, since that affects which type of storage and configuration makes the most sense for your situation. Getting this right upfront avoids reconfiguring access rules later. A little planning here saves real rework down the line. Worth the few extra minutes upfront. It’s a small cost against a much larger one later. Skipping it rarely saves any real time in practice.
Large file & video offloading to cloud/CDN
Large videos and files moved off your WordPress hosting and onto a proper cloud or CDN service, set up correctly so nothing breaks on your site.
- Full backup taken before we start
- If we can’t fix it, you get your money back
- We never ask for your own password
What we need from you
- A cloud or CDN provider preference, or confirmation you’d like a recommendation
- Which files or file types should be moved — videos, large downloads, or both
- Any budget consideration for the provider’s own ongoing storage or bandwidth costs
This or something else?
| You want large files moved off your hosting and onto proper cloud storage or a CDN | This fix covers it |
| You want a CDN specifically for general site speed, not primarily large file offloading | A related but distinct performance service |
| Video embeds are failing to play, not a storage or hosting concern | Video embed failure – diagnosis & fix, a different service |
| You want your media library reorganised, not moved to external storage | Media library reorganization & folder setup, a different service |
| You’re not sure how much large media your site actually has | This fix covers it; we assess that as the first step |
What we do
- Assess your current large file usage across video and downloadable content
- Set up an appropriate cloud storage or CDN account, or use your existing preferred provider
- Migrate the identified large files to the new storage location
- Reconnect your site to serve those files correctly from the new location
- Verify every affected page displays and plays content correctly afterward
- Confirm your hosting’s own storage usage is meaningfully reduced
What is included
- Assessment of large file usage and a suitable cloud or CDN setup
- Migration of identified large files to the new storage location
- Your site reconnected to serve correctly from the new location
- Verification across affected pages that everything displays and plays correctly
Not included
- The cloud or CDN provider’s own ongoing storage and bandwidth costs
- A general site-speed CDN setup unrelated to large file offloading specifically
- Video encoding or compression, as distinct from moving existing files
- Ongoing management of new large files added after this setup
Questions about this fix
Will visitors notice any difference once files are moved?
Ideally only a positive one — pages should load faster, since large files are now served from infrastructure built for exactly that purpose rather than your general web hosting.
What happens to the files on my original hosting?
We remove them from your hosting once the migration is confirmed working, freeing up that storage space directly.
Do I need to pay the cloud provider separately from this fix?
Yes, most providers charge based on storage and bandwidth used, which is a separate ongoing cost between you and that provider rather than part of this one-time setup.
Will this affect my SEO if video URLs change?
We handle redirects and reconnections carefully to minimise disruption, and can discuss specific SEO considerations if video content is a meaningful traffic driver for you.
Can this be undone if I want to move files back to regular hosting later?
Yes, though it would mean reversing the process — downloading files back and reconnecting your site to serve them locally again.
Related fixes
If this is the second time this year
A bad update breaking the site is a symptom of updates not being tested first. Care plans run every update on a staging clone before it reaches your live site, which is the actual fix for this happening again.
Your access, your rules
Create a separate admin account for us and delete it when we are done. For anything else, we get in touch and agree a method — never a form field on this site, never by reply to an email.
We back up first, always
Before anything is touched we take a full backup and keep it for 30 days. If a fix goes wrong, we put the site back exactly as it was.
If it is not what you bought
If the problem turns out smaller than what you ordered, we refund the difference. If it is bigger, we stop and send a quote before doing any extra work.
If we cannot fix it
You get back what we received. Diagnosis is on us — you only pay when the problem is actually solved. The payment processor takes its fee before the money reaches us, so we never hold it and it is not ours to return. That is true here as everywhere else.
If it comes back
Reply within seven days of delivery and we put it back on the bench at no cost. The fix is not finished until it holds.
What we are responsible for
If something goes wrong with a fix, our responsibility is limited to what you paid for it. We take a full backup first so mistakes can be undone, and we tell you before doing anything outside what you bought.