A role that can see every dashboard menu item, including ones it has no real reason to touch, isn’t more capable — it’s more confusing, and it’s an easy way for someone to click into a setting they didn’t mean to change. Cleaning up admin menu visibility per role shows people exactly what’s relevant to their job and nothing else.
Admin menu & dashboard access cleanup
Dashboard menus cleaned up per role, so people see only what's relevant to their job.
- Full backup taken before we start
- If we can’t fix it, you get your money back
- We never ask for your own password
What we need from you
- Confirmation of which roles need menu visibility adjusted
- A description of what each affected role should and shouldn’t see
- Any specific menu items you already know are causing confusion
This or something else?
| You want dashboard menu items hidden or shown based on user role | This fix covers it |
| The issue is actual capabilities, not just menu visibility — users can still perform actions from elsewhere | User role & capability repair, the underlying-permission version |
| You want an entirely new role created with its own defined menu access | Custom role creation from supplied spec |
| Menu items are missing that should be there, not excessive | Worth confirming — likely a capability gap rather than a visibility setting |
What we do
- Review current dashboard menu visibility for each affected role
- Confirm with you exactly what each role should and shouldn’t see
- Hide irrelevant or potentially confusing menu items per role
- Test each affected role’s dashboard view to confirm the correct result
- Verify hiding a menu item doesn’t accidentally block a capability the role still needs
- Document the configuration for future role adjustments
What is included
- Dashboard menu visibility configured per role as specified
- Testing confirming each role sees an appropriately clean dashboard
- Verification that hiding menus didn’t remove needed functionality
- A written note on the configuration applied
Not included
- Changing the underlying capabilities themselves, a separate, related fix if that’s actually needed
- Creating new custom roles, a separate fix
- Ongoing adjustment as new plugins add their own menu items
- Front-end interface changes, unrelated to the wp-admin dashboard
Questions about this fix
Does hiding a menu item also remove the underlying capability?
Not by default — hiding a menu item changes what's visible, not necessarily what the role can technically still do through another path, which is why we test both together rather than assuming visibility alone is enough.
Will this need updating every time I install a new plugin?
Potentially — a new plugin can add its own menu items that weren't accounted for in the original configuration, so it's worth a quick check after installing something significant.
Can different roles see completely different dashboards?
Yes, that's exactly the point — each role can be configured to see only what's relevant to it, rather than everyone seeing the same full menu regardless of their actual job.
Is this worth doing for a small team where everyone basically trusts each other?
Even in a small, trusted team, a cleaner dashboard reduces accidental clicks into unfamiliar settings, which is a genuine, if modest, benefit regardless of team size.
Will this affect what I, as the site owner, can see?
Only if you ask us to adjust your own role's visibility too — by default we leave full administrator access untouched unless specifically told otherwise.
Related fixes
If this is the second time this year
A bad update breaking the site is a symptom of updates not being tested first. Care plans run every update on a staging clone before it reaches your live site, which is the actual fix for this happening again.
Your access, your rules
Create a separate admin account for us and delete it when we are done. For anything else, we get in touch and agree a method — never a form field on this site, never by reply to an email.
We back up first, always
Before anything is touched we take a full backup and keep it for 30 days. If a fix goes wrong, we put the site back exactly as it was.
If it is not what you bought
If the problem turns out smaller than what you ordered, we refund the difference. If it is bigger, we stop and send a quote before doing any extra work.
If we cannot fix it
You get back what we received. Diagnosis is on us — you only pay when the problem is actually solved. The payment processor takes its fee before the money reaches us, so we never hold it and it is not ours to return. That is true here as everywhere else.
If it comes back
Reply within seven days of delivery and we put it back on the bench at no cost. The fix is not finished until it holds.
What we are responsible for
If something goes wrong with a fix, our responsibility is limited to what you paid for it. We take a full backup first so mistakes can be undone, and we tell you before doing anything outside what you bought.