We audit your site against Google’s specific mobile-usability criteria — viewport configuration, tap target sizing, content width — a narrower, criteria-based technical check distinct from a broader visual and functional QA sweep across real devices.
Mobile-friendly & viewport audit
Your site checked against Google's specific mobile-usability and viewport criteria.
- Full backup taken before we start
- If we can’t fix it, you get your money back
- We never ask for your own password
What we need from you
- Access to browse the site for the audit
- Confirmation of which page types matter most, if any
- Whether you want straightforward fixes made directly, or the list handed to you first
This or something else?
| You want your site checked against Google’s specific mobile-usability and viewport criteria | This fix covers it |
| You want a broader visual and functional QA sweep across real phone and tablet devices | Mobile & tablet viewport QA sweep, a broader, hands-on testing service |
| You already know a specific page breaks at a specific screen width | Responsive breakpoint repair, a more targeted fix |
| The mobile menu specifically isn’t working | Menu not displaying or breaking on mobile |
What we do
- Check the viewport meta tag configuration is present and correctly set
- Audit tap target sizing against Google’s stated guidelines
- Check content width against the configured viewport
- Identify any pages failing these specific criteria
- Fix straightforward, low-risk issues directly where the cause is clear
What is included
- An audit against Google’s mobile-usability and viewport criteria
- A findings list for any pages failing these criteria
- Straightforward issues fixed directly
- A quote for anything requiring larger work
Not included
- A broader visual and functional QA sweep across real devices — a separate, related service
- Fixing a specific, already-known responsive breakpoint issue — a separate, more targeted fix
- A mobile-first redesign, as distinct from correcting what fails these specific criteria
- Ongoing monitoring for future criteria changes
Questions about this fix
How is this different from the mobile and tablet QA sweep?
This checks specifically against Google's own defined mobile-usability criteria; the QA sweep is a broader, hands-on visual and functional test across a range of real devices, which can catch issues this narrower audit wouldn't.
What counts as a tap target sizing issue?
Google's guidelines specify a minimum comfortable size and spacing for tappable elements — buttons or links set too small or too close together fail this criterion even if they're technically clickable.
Does passing this audit guarantee my site performs well on mobile?
No — this checks a specific, defined set of criteria; it doesn't replace testing actual rendering and behaviour across real devices, which the broader QA sweep covers.
Would this affect my search rankings?
Mobile usability is one of many factors search engines weigh, so genuine issues here are worth correcting, though this audit itself doesn't guarantee any specific ranking outcome.
Will every issue found get fixed as part of this?
Straightforward, low-risk issues are fixed directly; anything larger is quoted separately once you can see exactly what it involves.
Related fixes
If this is the second time this year
A bad update breaking the site is a symptom of updates not being tested first. Care plans run every update on a staging clone before it reaches your live site, which is the actual fix for this happening again.
Your access, your rules
Create a separate admin account for us and delete it when we are done. For anything else, we get in touch and agree a method — never a form field on this site, never by reply to an email.
We back up first, always
Before anything is touched we take a full backup and keep it for 30 days. If a fix goes wrong, we put the site back exactly as it was.
If it is not what you bought
If the problem turns out smaller than what you ordered, we refund the difference. If it is bigger, we stop and send a quote before doing any extra work.
If we cannot fix it
You get back what we received. Diagnosis is on us — you only pay when the problem is actually solved. The payment processor takes its fee before the money reaches us, so we never hold it and it is not ours to return. That is true here as everywhere else.
If it comes back
Reply within seven days of delivery and we put it back on the bench at no cost. The fix is not finished until it holds.
What we are responsible for
If something goes wrong with a fix, our responsibility is limited to what you paid for it. We take a full backup first so mistakes can be undone, and we tell you before doing anything outside what you bought.