We set up ongoing broken link monitoring, which periodically scans your site and alerts you when a link breaks — and since this keeps checking after we’re done, the same ownership consideration applies as any persistent monitoring: someone needs to notice if the monitoring itself quietly stops running.
A monitor that stops checking is easy to mistake for a site with no broken links
If this monitoring silently stops running, the natural assumption is that your site simply has no broken links to report — which is a much easier mistake to make than noticing an active alert. We’ll document how to confirm it’s still genuinely checking, and building that confirmation into a routine is the ongoing part of this that stays with you.
Broken link monitoring setup
Broken link monitoring that keeps checking after we leave — with the same silent-failure warning.
- Full backup taken before we start
- If we can’t fix it, you get your money back
- We never ask for your own password
What we need from you
- An account with your chosen link monitoring service, or confirmation you’d like a recommendation
- Confirmation of how frequently you want scans to run
- Confirmation of who should receive alerts when a broken link is found
This or something else?
| You want ongoing, automated broken link monitoring configured with alerts | This fix covers it |
| You want a one-time broken link scan and repair, not ongoing monitoring | The relevant broken link scan & repair tier for your site’s size, in the Content & Updates bucket’s Links category |
| You want internal link opportunities identified, not broken links specifically | Internal link opportunity report from existing content, in the AI-Assisted Technical Services category |
| An existing broken link monitoring setup has stopped alerting | Worth describing the specific situation directly — likely a diagnostic fix rather than a fresh setup |
What we do
- Confirm your chosen monitoring service and scan frequency
- Configure the service to scan your site’s links on the agreed schedule
- Set up alerting to your specified recipient
- Test with a real trigger where the service allows, to confirm alerts work
- Verify normal, healthy scans don’t produce false alerts
- Document how to confirm the monitoring remains active over time
What is included
- Ongoing broken link monitoring configured to your specified schedule
- Alerting set up to your specified recipient
- Tested confirmation of alert delivery
- Written documentation on confirming continued operation
Not included
- Ongoing, indefinite monitoring of the monitor’s own continued operation by us — that responsibility transfers to you
- Fixing broken links the monitoring finds — a separate, related fix each time
- Paying for or managing the monitoring service’s subscription, which remains yours directly with the provider
- A one-time scan and repair, a separate, different kind of fix if that’s genuinely what you need instead
Questions about this fix
How would I know if this stopped working rather than my site just having no broken links?
This is genuinely the tricky part — a silent failure looks identical to good news, which is exactly why we document a specific way to confirm the monitoring is still actively running, rather than assuming an empty alert inbox means everything is fine.
Who fixes the broken links this monitoring finds?
Finding them is what this monitoring does; fixing each one found is a separate, related task — we can quote that as needed, or you can handle straightforward ones yourself once you know what's broken.
How often should scans run?
This depends on how frequently your content changes and how quickly you want to know about a new broken link — more frequent scans catch issues sooner but may not be necessary for a site that changes infrequently.
Will this catch links to external sites that go offline, not just my own broken links?
Yes, a good link monitoring service checks both internal and external links, alerting you when either type breaks, which is particularly useful for external links since those go stale for reasons entirely outside your control.
Is this worth it if my site rarely changes?
Even a rarely changing site can accumulate broken external links over time, as other sites restructure or go offline — the value depends more on how much you rely on external links mattering to your content than on how often you personally update the site.
Related fixes
If this is the second time this year
A bad update breaking the site is a symptom of updates not being tested first. Care plans run every update on a staging clone before it reaches your live site, which is the actual fix for this happening again.
Your access, your rules
Create a separate admin account for us and delete it when we are done. For anything else, we get in touch and agree a method — never a form field on this site, never by reply to an email.
We back up first, always
Before anything is touched we take a full backup and keep it for 30 days. If a fix goes wrong, we put the site back exactly as it was.
If it is not what you bought
If the problem turns out smaller than what you ordered, we refund the difference. If it is bigger, we stop and send a quote before doing any extra work.
If we cannot fix it
You get back what we received. Diagnosis is on us — you only pay when the problem is actually solved. The payment processor takes its fee before the money reaches us, so we never hold it and it is not ours to return. That is true here as everywhere else.
If it comes back
Reply within seven days of delivery and we put it back on the bench at no cost. The fix is not finished until it holds.
What we are responsible for
If something goes wrong with a fix, our responsibility is limited to what you paid for it. We take a full backup first so mistakes can be undone, and we tell you before doing anything outside what you bought.