This audits what’s actually consuming disk space on your hosting account — old backups, accumulated log files, an oversized media library — and cleans up what’s genuinely safe to remove, though how thoroughly we can investigate depends on what your specific host’s control panel actually exposes about disk usage breakdown.
Disk usage audit & cleanup
What's actually eating your disk space, found and cleaned up with your confirmation first.
- Full backup taken before we start
- If we can’t fix it, you get your money back
- We never ask for your own password
What we need from you
- Access to your hosting control panel’s disk usage information
- Confirmation of your current disk usage against your plan’s allocation, for context
- Confirmation of anything you already know is safe to remove versus anything you’re unsure about
This or something else?
| You want to know what’s consuming disk space and have safe items cleaned up | This fix covers it |
| You want log rotation specifically automated on an ongoing basis, not a one-time cleanup | Log rotation & cleanup automation, in the Integrations & Automation bucket, the ongoing version |
| You’re getting a specific disk quota error right now, an urgent situation | Worth flagging as urgent — this report-and-cleanup approach may need to happen faster than a standard engagement |
| Your host’s control panel shows very little disk usage breakdown detail | We’ll work with whatever’s available and flag plainly if that limits how thorough this can be |
What we do
- Review whatever disk usage breakdown your control panel exposes
- Identify categories of content likely consuming significant space (backups, logs, media, cache files)
- Confirm with you which identified items are genuinely safe to remove
- Clean up confirmed-safe items
- Verify the site continues functioning correctly after cleanup
- Provide a written summary of what was found and removed, with the resulting disk usage improvement
What is included
- A review of available disk usage information
- Identification of likely major space consumers
- Cleanup of items confirmed safe to remove
- A written summary with the resulting disk usage improvement
Not included
- Deeper investigation where your host’s control panel doesn’t expose sufficient disk usage detail — a genuine limitation of some hosting environments
- Removing anything without your explicit confirmation it’s safe to delete
- Ongoing, automated cleanup as a standing service — a separate, related fix if you want that instead
- Upgrading your hosting plan for more storage, your decision with your host directly
Questions about this fix
What if my host's control panel doesn't break down disk usage by category?
Some hosts show only a total figure with no detail on what's actually consuming it, which genuinely limits how precisely we can investigate — in that case, we'd work through likely culprits systematically (old backups, logs, media) rather than having a clear breakdown to start from.
Will you delete things without checking with me first?
No — anything we identify as a candidate for removal gets confirmed with you first, since we'd rather flag something ambiguous than delete content that turns out to matter.
How much space can I realistically expect to recover?
This varies significantly by what's actually accumulated on your specific account — old backups and logs can sometimes represent a surprisingly large portion of usage, though we can't promise a specific amount until we've actually looked.
Should I expect to need this again in six months, or is once genuinely enough?
Disk usage tends to accumulate gradually as backups, logs, and media keep piling up, so treating this as an occasional check-in rather than a single, permanent fix is the more realistic expectation — automating log cleanup specifically is a separate, related option if you'd rather not repeat this manually.
What happens if cleaning up doesn't free enough space?
If your genuine, ongoing needs exceed what your current plan provides even after cleanup, that's a conversation about upgrading your hosting plan with your provider, which we'd flag honestly if that's what the situation calls for.
Related fixes
If this is the second time this year
A bad update breaking the site is a symptom of updates not being tested first. Care plans run every update on a staging clone before it reaches your live site, which is the actual fix for this happening again.
Your access, your rules
Create a separate admin account for us and delete it when we are done. For anything else, we get in touch and agree a method — never a form field on this site, never by reply to an email.
We back up first, always
Before anything is touched we take a full backup and keep it for 30 days. If a fix goes wrong, we put the site back exactly as it was.
If it is not what you bought
If the problem turns out smaller than what you ordered, we refund the difference. If it is bigger, we stop and send a quote before doing any extra work.
If we cannot fix it
You get back what we received. Diagnosis is on us — you only pay when the problem is actually solved. The payment processor takes its fee before the money reaches us, so we never hold it and it is not ours to return. That is true here as everywhere else.
If it comes back
Reply within seven days of delivery and we put it back on the bench at no cost. The fix is not finished until it holds.
What we are responsible for
If something goes wrong with a fix, our responsibility is limited to what you paid for it. We take a full backup first so mistakes can be undone, and we tell you before doing anything outside what you bought.