A deliverability audit checks every layer that affects whether your site’s email actually reaches an inbox — authentication records, sending reputation, content patterns, and how your specific setup is configured — and hands you a clear report on what’s solid and what’s actually putting delivery at risk, without necessarily fixing anything yet.
Email deliverability audit report
A full check of your domain's email authentication, reputation, and content, with a ranked report of what's actually worth fixing.
- Full backup taken before we start
- If we can’t fix it, you get your money back
- We never ask for your own password
What we need from you
- Confirmation of which email types you want covered (transactional, newsletter, or both)
- Access to DNS if you want authentication records checked directly rather than just inferred from test sends
- Whether you’d like fixes quoted alongside the findings, or just the findings themselves
This or something else?
| You want a clear picture of your email health before deciding what to fix | This fix covers it |
| You already know something’s broken and want it fixed directly, not audited first | A targeted fix instead, likely faster and cheaper |
| You specifically suspect spam placement and want that diagnosed | Emails landing in spam – diagnostic & remediation, a more targeted version of part of this |
| You want ongoing monitoring, not a one-time report | Email log installation & monitoring, a related but different service |
| You manage several domains and want each covered | Quoted per domain, since findings and access differ for each |
What we do
- Check SPF, DKIM, and DMARC status for every domain sending on your behalf
- Review sending reputation against standard blocklists
- Send test messages across major providers and record placement
- Review content of your main transactional and marketing emails for common spam triggers
- Assess your current sending setup (default WordPress mail vs. authenticated service)
- Compile findings into a written report, ranked by what’s actually worth fixing first
What is included
- A full check of authentication, reputation, and content across your sending
- Real test sends across major email providers
- A written, ranked report of findings
- Quotes for fixing anything found, if you want them
Not included
- Fixing anything the audit finds — that’s quoted separately based on what’s found
- Ongoing monitoring after the audit is delivered
- Auditing a domain or sending source you don’t currently control access to
- Guaranteeing a specific inbox placement outcome, since that’s never fully within anyone’s control
Questions about this fix
What if the audit finds nothing wrong?
Then we tell you that plainly — a clean report is a genuinely useful outcome too, confirming your setup is solid rather than something to worry about.
Do you fix issues as you find them, or wait until the end?
We report everything at the end as a complete picture, since an issue found early can sometimes be explained by something found later.
How is this different from just fixing the spam problem I already know about?
If you already know the specific problem, a targeted fix is usually faster and cheaper — this is more useful when you're not sure what's wrong.
Will this tell me if my email content itself is a problem?
Yes, we review your main email content for patterns that trigger spam filters, though we're checking for technical red flags, not giving copywriting advice.
Can I get this done regularly, like every few months?
Yes, some sites want periodic re-checks, especially after adding new sending sources — each one is scoped and priced the same way as this one.
Related fixes
If this is the second time this year
A bad update breaking the site is a symptom of updates not being tested first. Care plans run every update on a staging clone before it reaches your live site, which is the actual fix for this happening again.
Your access, your rules
Create a separate admin account for us and delete it when we are done. For anything else, we get in touch and agree a method — never a form field on this site, never by reply to an email.
We back up first, always
Before anything is touched we take a full backup and keep it for 30 days. If a fix goes wrong, we put the site back exactly as it was.
If it is not what you bought
If the problem turns out smaller than what you ordered, we refund the difference. If it is bigger, we stop and send a quote before doing any extra work.
If we cannot fix it
You get back what we received. Diagnosis is on us — you only pay when the problem is actually solved. The payment processor takes its fee before the money reaches us, so we never hold it and it is not ours to return. That is true here as everywhere else.
If it comes back
Reply within seven days of delivery and we put it back on the bench at no cost. The fix is not finished until it holds.
What we are responsible for
If something goes wrong with a fix, our responsibility is limited to what you paid for it. We take a full backup first so mistakes can be undone, and we tell you before doing anything outside what you bought.