A backup that runs successfully on schedule tells you a file was created; it doesn’t tell you that file can actually be restored into a working site when you need it to be. This report tests an actual restoration, in a safe, isolated environment, and confirms in writing whether your backup genuinely works or only appears to.
Backup restore test & verification report
An existing backup tested with a real restoration, not just trusted because it ran on schedule.
- Full backup taken before we start
- If we can’t fix it, you get your money back
- We never ask for your own password
What we need from you
- Access to your existing backup system and its stored backups
- A staging environment or permission for us to create one for the test
- Confirmation of how recent a backup you’d like tested (the most recent, or a specific one)
This or something else?
| You want to know whether your existing backup can actually be restored successfully | This fix covers it |
| You don’t have a backup system set up yet at all | Backup system setup & schedule configuration, the prerequisite step |
| You need an actual restoration performed on your live site right now, not a test | Restore from backup – single site, a different, live-stakes situation |
| Your backups are failing to even run, not a question of restoration quality | Backup failure diagnosis |
What we do
- Retrieve the specified backup from your existing system
- Set up an isolated staging environment for the test restoration
- Perform a full restoration into that isolated environment
- Verify the restored site’s content, database, and functionality against the live site
- Document exactly what restored correctly and what, if anything, didn’t
- Provide a written report with a clear pass or fail verdict and next steps
What is included
- A full, isolated test restoration of a specified backup
- A detailed comparison against your live site’s actual content and function
- A written report with a clear verdict on backup reliability
- Recommendations if any issues are found
Not included
- Fixing a backup system found to be unreliable — quoted separately based on findings
- Performing an actual live restoration, a separate fix
- Setting up backups for the first time, if none currently exist
- Ongoing, repeated restoration testing as a standing service
Questions about this fix
What happens if the test restoration fails or reveals problems?
We document exactly what didn't restore correctly and provide a clear, written assessment, along with a quote for fixing the underlying backup system if that's what's needed.
Does this test affect my live site in any way?
No — the test restoration happens entirely in an isolated staging environment, with no changes made to your actual live site.
How often should I get this kind of test done?
Periodically, particularly after any significant change to your hosting, backup plugin, or site structure, since any of those could affect whether a backup restores cleanly.
Is this really necessary if my backup plugin shows successful backups every time?
A plugin reporting success typically confirms the backup file was created, not that it's structurally complete or restorable — those are genuinely different things, which is exactly the gap this test closes.
Will you tell me if my backup schedule or retention also needs improving?
Yes, if we notice something worth flagging beyond the specific restoration test, we'll include it in the report rather than staying narrowly scoped to only the pass/fail verdict.
Related fixes
If this is the second time this year
A bad update breaking the site is a symptom of updates not being tested first. Care plans run every update on a staging clone before it reaches your live site, which is the actual fix for this happening again.
Your access, your rules
Create a separate admin account for us and delete it when we are done. For anything else, we get in touch and agree a method — never a form field on this site, never by reply to an email.
We back up first, always
Before anything is touched we take a full backup and keep it for 30 days. If a fix goes wrong, we put the site back exactly as it was.
If it is not what you bought
If the problem turns out smaller than what you ordered, we refund the difference. If it is bigger, we stop and send a quote before doing any extra work.
If we cannot fix it
You get back what we received. Diagnosis is on us — you only pay when the problem is actually solved. The payment processor takes its fee before the money reaches us, so we never hold it and it is not ours to return. That is true here as everywhere else.
If it comes back
Reply within seven days of delivery and we put it back on the bench at no cost. The fix is not finished until it holds.
What we are responsible for
If something goes wrong with a fix, our responsibility is limited to what you paid for it. We take a full backup first so mistakes can be undone, and we tell you before doing anything outside what you bought.